Orders may take up to 1-2 business days to ship depending on the time the order is placed. If your order is placed before 12pm EST, your order will be shipped the same day. If your order is placed after 12pm EST, your order will not be shipped out until the following morning. Additional time may be required during promotional periods and holidays.
We ship orders Monday through Saturday, except on the following U.S. holidays - Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day.
We encourage everyone to sign up for a free account here at Est89, to make it easy to keep up with information. Once your order ships, you will receive an email with tracking information. If you have a Est89 account, go to your Account page and select "My Orders" to view the status of your order and access your tracking number.
We hope you enjoy your purchase, but if you need to make an exchange, please contact Est89 first.
Our return policy is for EXCHANGE situations ONLY!
-Return items must be submitted within 30 days from delivery date of orders
-Items must be unworn, unused, unwashed and in the original conditions received.
-Authenticity tags on footwears must be intact. If removed, the item will not comply with the returns policy and will not be refunded.
-Footwear must be returned in the original box provided, and packaged inside a protective shipping box.
-All items purchased during a promotional period are final sale.
-Est89 does not provide return shipping labels. For your protection, we suggest using a carrier that provides tracking information.
-If you believe you have received a damaged or defective item, or there has been a fulfillment error, please email us at Est89ks@gmail.com we will address it promptly.'
Please send all Exchanges to:
Est89 Kickz & Apparel - Returns
1413 Ridgeway Avenue
Durham, NC 27701

